How to Cancel Autopay in GPay

Why is Autopay popular?
Autopay simplifies your life by ensuring you never miss a payment deadline. This helps avoid late fees, service interruptions, and the hassle of manually paying each bill every month. Many users appreciate how autopay keeps their finances organized without constant reminders.

But why would someone want to cancel autopay in GPay?

Despite its convenience, there are several reasons why you might want to cancel autopay in GPay in 2025:

• You’ve stopped using the service or subscription linked to autopay, such as ending your Netflix membership.
  
  
• You want to switch your payment method to a different bank account or card.
  
  
• You’re concerned about unwanted automatic renewals and want to have better control over your spending.
  
  
• You’re facing financial constraints and want to pause or stop recurring payments temporarily.
  
  

Fortunately, Google Pay offers simple, user-friendly ways to cancel autopay mandates or subscriptions, whether they are linked via UPI or Google Play. This guide provides you with comprehensive, step-by-step instructions on how to cancel autopay in GPay effectively — no matter the service or platform.

By the end of this guide, you’ll know how to manage your autopay settings confidently, cancel unwanted subscriptions or recurring payments, and troubleshoot common problems that users face with autopay cancellation in GPay.

II. How Does Autopay Work in GPay?

To fully grasp how to cancel autopay in GPay, it’s important to understand how autopay works on this platform. GPay facilitates recurring payments through two main mechanisms, each serving different kinds of services and subscriptions.

What Is Autopay in Google Pay?

Autopay is a feature that lets you authorize recurring automatic payments for bills, subscriptions, and other regular expenses. Once set up, these payments are automatically deducted from your linked bank account or payment method at scheduled intervals without requiring manual approval each time.

Two Types of Autopay in GPay

1. UPI Autopay Mandates
   
   
   
   • UPI Autopay mandates are standing instructions created within GPay that allow merchants or service providers to automatically debit funds from your bank account on specified dates or intervals.
     
     
   • These are widely used for paying utility bills like electricity, water, and gas, monthly loan EMIs, insurance premiums, mobile/DTH recharges, and even subscription services.
     
     
   • When you approve a UPI mandate via GPay, you authenticate it with your UPI PIN, creating a secure and easy way to handle repeated payments.
     
     
   • These mandates are managed directly in the GPay app under the “Autopay” or “Mandates” section.
     
     
2. Google Play Subscriptions
   
   
   
   • Many digital subscriptions, including YouTube Premium, Google One, app services, and other Google ecosystem offerings, use Google Play’s subscription model.
     
     
   • Payments for these services are automatically charged to your Google Play payment method, which is often linked to GPay.
     
     
   • These subscriptions renew monthly or annually depending on the service, and their autopay settings are managed via the Google Play Store app.
     
     

Third-Party App Autopay Using GPay

• Many popular third-party services (like Netflix, Spotify, Amazon Prime Video) accept GPay as a payment option but manage their subscriptions independently.
  
  
• Even if GPay processes your payments, the subscription’s autopay controls often reside within the third-party app or website.
  
  

Why Knowing This Matters for Cancelling Autopay

Understanding whether your autopay is a UPI mandate, a Google Play subscription, or linked to a third-party app helps you determine how to cancel autopay in GPay effectively:

• UPI mandates are cancelled within GPay itself.
  
  
• Google Play subscriptions must be cancelled through the Play Store.
  
  
• Third-party app payments require cancellation on the respective app or website.
  
  

With this knowledge, you’ll avoid confusion and cancel your autopay correctly and completely, preventing unwanted charges.

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III. How to Cancel UPI Autopay Mandates in GPay

One of the most common ways users set up recurring payments in Google Pay (GPay) is through UPI autopay mandates. These mandates allow merchants to automatically debit your bank account for bills, subscriptions, and other payments, making it easier to avoid late fees or missed dues. However, situations arise where you want to stop these automatic deductions—perhaps because you’ve cancelled a subscription, switched payment methods, or simply want to control your finances better. This section explains in detail how to cancel autopay in GPay specifically for UPI mandates.

What Exactly Is a UPI Autopay Mandate?

A UPI autopay mandate is a digital authorization you provide through GPay that lets a merchant or service provider automatically withdraw money from your bank account at regular intervals. Think of it as a standing instruction that says, “Debit my account X amount on Y date every month.” Common uses include utility bill payments, monthly loan EMIs, insurance premium payments, mobile phone recharges, and OTT platform subscriptions.

This convenience eliminates the need for manual payments each billing cycle, but with convenience comes responsibility—knowing how to manage and cancel these mandates when they are no longer needed is crucial.

Why Might You Want to Cancel UPI Autopay in GPay?

There are several common reasons users look for how to cancel autopay in GPay:

• Service Discontinuation: You’ve stopped using a service (e.g., unsubscribed from an OTT platform or changed utility providers).
  
  
• Change of Payment Source: You want to switch to a different bank account or payment method for recurring bills.
  
  
• Avoiding Unwanted Charges: You want to prevent automatic renewals or accidental deductions, especially from services you no longer use.
  
  
• Financial Control: Preferring manual payments gives you more control over your budget and spending.
  
  
• Security Concerns: You want to revoke mandates linked to accounts or services you no longer trust.
  
  

Step-by-Step Guide: How to Cancel UPI Autopay in GPay

Here’s a detailed walkthrough for revoking a UPI autopay mandate in the Google Pay app:

1. Open the Google Pay App:
   Launch the GPay app on your smartphone. Ensure you’re logged into the account linked to your bank account with active autopay mandates.
   
   
2. Go to Your Profile:
   Tap your profile picture or initials in the top right corner of the screen to open account settings.
   
   
3. Find the ‘Autopay’ or ‘Mandates’ Section:
   Within your profile settings, scroll down and tap on ‘Autopay’ or ‘Mandates’. This section displays all active autopay mandates connected to your bank account via GPay.
   
   
4. Review Active Mandates:
   You’ll see a list of merchants or service providers authorized for automatic debit. For example, you might see your electricity provider, mobile operator, or subscription service listed here.
   
   
5. Select the Mandate You Wish to Cancel:
   Tap on the specific autopay mandate you want to revoke. This will show details such as mandate amount, billing frequency, and merchant info.
   
   
6. Cancel the Mandate:
   Tap on the ‘Cancel Autopay’ or ‘Revoke Mandate’ button. The app will ask you to confirm your decision to cancel the mandate. Confirm by tapping ‘Yes’ or ‘Confirm’.
   
   
7. Confirmation of Cancellation:
   Once confirmed, the autopay mandate will be immediately revoked. You should receive a confirmation notification within the app, and often via SMS or email.
   
   
8. Verify the Cancellation:
   Return to the Autopay/Mandates section to ensure the mandate no longer appears. You can also check your bank statements in the coming days to confirm no further automatic deductions occur.
   
   

Things to Remember When Cancelling UPI Autopay in GPay

• Future Payments Only: Cancelling the mandate prevents future automatic deductions. However, payments already processed before cancellation won’t be reversed.
  
  
• Timing Is Key: To avoid being charged for the next billing cycle, cancel the autopay mandate before your upcoming payment date.
  
  
• Multiple Mandates: If you have multiple mandates for different services, ensure you cancel only those you no longer want to pay automatically.
  
  
• Reinstating Autopay: If you wish, you can create new autopay mandates later via GPay or directly with the service provider.
  
  
• Keep Records: Always save screenshots or confirmation messages after cancelling autopay mandates as proof, especially if you encounter disputes.
  
  

Troubleshooting Issues Cancelling UPI Autopay

Some users report difficulties when trying to cancel autopay in GPay, such as the mandate still showing active after cancellation or the autopay section missing altogether.

• App Version: Ensure you have the latest version of GPay installed, as older versions might not display mandates correctly.
  
  
• Reinstall the App: If issues persist, uninstall and reinstall Google Pay to refresh your app data.
  
  
• Contact Support: Use Google Pay’s in-app help or contact your bank if the mandate cannot be revoked via the app. Banks often have authority to cancel UPI mandates manually.
  
  

Mastering how to cancel autopay in GPay for UPI mandates empowers you to control your finances better, avoid unwanted payments, and maintain your financial health effortlessly.

IV. How to Cancel Google Play Subscriptions (Linked to GPay)

When you subscribe to digital services like YouTube Premium, Google One, or various app-based memberships via the Google Play Store, your payments are often processed automatically through Google Play’s billing system. These payments can be linked to your Google Pay (GPay) account as the payment method. Understanding how to cancel autopay in GPay for Google Play subscriptions is essential to avoid unwanted charges and regain control over your recurring payments.

What Are Google Play Subscriptions?

Google Play subscriptions are recurring payments for services and digital content purchased through Google’s ecosystem. This includes monthly or annual subscriptions to apps, music streaming, cloud storage, video services, and more. Google Play handles the billing, charging your linked payment method, which frequently is GPay, automatically on each renewal date.

Why Cancel Google Play Subscriptions?

There are many reasons why you may want to cancel autopay in GPay for Google Play subscriptions:

• You have stopped using the service or app.
  
  
• You want to prevent automatic renewal charges.
  
  
• You wish to switch to a different service provider or payment method.
  
  
• You want to pause or stop subscriptions temporarily for budget reasons.
  
  

Step-by-Step Guide: How to Cancel Google Play Subscriptions via GPay

To cancel autopay in GPay for Google Play subscriptions, follow these simple steps:

1. Open the Google Play Store app on your Android device.
   
   
2. Tap on your profile icon in the top right corner to access account options.
   
   
3. Navigate to Payments & Subscriptions.
   
   
4. Tap Subscriptions to see a list of all your active subscriptions.
   
   
5. Select the subscription you want to cancel, such as YouTube Premium or Google One.
   
   
6. Tap Cancel subscription.
   
   
7. Follow the prompts to confirm the cancellation. You may be asked for a reason why you’re cancelling.
   
   
8. Your subscription will remain active until the end of the current billing cycle. After that, no further payments will be charged via GPay.
   
   

What Happens After You Cancel Google Play Subscriptions?

• Continued Access: Even after cancellation, you can continue to use the service until the paid subscription period ends.
  
  
• No Future Charges: Your linked GPay payment method will not be charged again for that subscription unless you resubscribe.
  
  
• Confirmation: You’ll receive an email from Google confirming the cancellation.
  
  
• Managing Payment Methods: You can update or change your payment method anytime via the Google Play Store’s Payment methods section if you want to avoid using GPay in future transactions.
  
  

Tips for Managing Google Play Subscriptions with GPay

• Regularly Review Subscriptions: Check your Google Play subscriptions periodically to avoid forgotten or unused services charging your account.
  
  
• Cancel Early: To prevent a charge for the next billing cycle, cancel subscriptions a few days before the renewal date.
  
  
• Use GPay’s Autopay Section: Even though Google Play subscriptions are managed in the Play Store, you can view some related information in GPay’s autopay or mandates section for cross-reference.
  
  
• Third-Party Apps: Remember, subscriptions paid through third-party apps but billed via GPay need to be cancelled within those apps, not via Google Play.
  
  

Mastering how to cancel autopay in GPay for Google Play subscriptions ensures you maintain control over your digital expenses and prevents unnecessary deductions.

V. How to Cancel Autopay for Third-Party Apps Using GPay

Many popular third-party apps and subscription services like Netflix, Spotify, Amazon Prime Video, and others allow users to pay via Google Pay (GPay). While GPay processes the payments, the subscription management and autopay cancellation controls are often handled within the app or website of the third-party service itself. Understanding how to cancel autopay in GPay for these third-party apps is vital to stopping unwanted automatic payments and avoiding billing confusion.

Why Third-Party App Autopay Is Different

Unlike UPI mandates or Google Play subscriptions managed directly through GPay or Google Play, many external apps use GPay only as a payment gateway. This means:

• GPay facilitates the transaction but does not control the subscription.
  
  
• You cannot cancel autopay for these services directly in the GPay app.
  
  
• Subscription management must be done within the third-party app or service website.
  
  

Common Third-Party Services Using GPay

• Netflix: Users pay monthly subscriptions using various payment methods, including GPay.
  
  
• Spotify: Premium memberships billed via GPay or other payment sources.
  
  
• Amazon Prime Video: Subscriptions linked to your Amazon account but may use GPay as a payment option.
  
  
• Other OTT Platforms: Disney+ Hotstar, Zee5, and more.
  
  

How to Cancel Autopay for Third-Party Apps Using GPay

Here’s how you can cancel autopay for third-party services billed through GPay:

1. Open the Third-Party App or Website:
   Launch the app or visit the official website of the subscription service (e.g., Netflix, Spotify).
   
   
2. Access Account or Subscription Settings:
   Navigate to your account profile, settings, or subscription management section. This is usually found under ‘Account,’ ‘Membership,’ or ‘Billing.’
   
   
3. Locate Payment Method or Billing Info:
   Check which payment method is active; if GPay is listed, that means GPay is processing your autopay.
   
   
4. Cancel the Subscription or Autopay:
   Follow the app’s or site’s prompts to cancel your subscription. This stops future recurring payments, including those processed through GPay.
   
   
5. Confirm Cancellation:
   Ensure you receive a confirmation email or notification from the third-party service confirming your autopay cancellation.
   
   
6. Verify GPay Transactions:
   Optionally, check your GPay app’s transaction history to confirm no further payments are deducted.
   
   

Tips for Managing Third-Party Autopay with GPay

• Cancel subscriptions directly through the app to avoid continued charges.
  
  
• Always check your next billing date and cancel at least 24-48 hours in advance to avoid unwanted renewals.
  
  
• Save cancellation confirmations for dispute resolution if necessary.
  
  
• If you cannot find the cancellation option, contact the third-party service’s customer support for help.
  
  

Knowing how to cancel autopay in GPay when linked to third-party apps ensures you don’t get charged unexpectedly and keeps your digital subscriptions under control.

VI. What Happens After You Cancel Autopay in GPay?

Once you have successfully cancelled autopay in GPay—whether it’s through UPI mandates, Google Play subscriptions, or third-party app payments—you might wonder what to expect next. This section clarifies what happens after cancellation and how to confirm that autopay has indeed been stopped.

Immediate Effects of Cancelling Autopay

• No Future Payments: After cancellation, GPay will not process any new automatic deductions for the cancelled mandate or subscription. This means your bank account or linked payment method will no longer be charged automatically for that service.
  
  
• Service Continuity Until Period End: If you cancel a subscription mid-cycle, you will generally retain access to the service until the end of the already paid billing period. For example, if you cancel YouTube Premium, you can still watch ad-free until your paid month ends.
  
  
• Notifications and Confirmations: You typically receive an email or push notification from Google Pay or the service provider confirming your cancellation. Keep these for your records.
  
  

Checking Cancellation Status in GPay

• After cancelling autopay, you can double-check in the GPay app:
  
  
  
  • For UPI mandates, go to the Autopay/Mandates section to verify the mandate no longer appears.
    
    
  • For Google Play subscriptions, check the Subscriptions section in the Play Store app.
    
    
  • For third-party app payments, verify through the respective app or website.
    
    

What If You Still See Charges?

If autopay cancellations were successful but you continue to see deductions:

• It may be due to pending charges processed before cancellation.
  
  
• Sometimes, there is a delay in updating the cancellation status in the system.
  
  
• Contact Google Pay support or the merchant directly to dispute unexpected charges.
  
  

Tips to Ensure Smooth Autopay Cancellation

• Always cancel autopay or subscriptions well before the next billing date to avoid being charged again.
  
  
• Keep screenshots and confirmation emails for proof of cancellation.
  
  
• Regularly review your active autopay mandates and subscriptions in GPay to avoid unwanted renewals.
  
  
• Update your bank and payment information in GPay to prevent failed transactions.
  
  

Understanding how to cancel autopay in GPay and what happens after cancellation helps you take control of your recurring payments, avoid unwanted deductions, and manage your subscriptions effectively.

VII. Troubleshooting Autopay Cancellation Issues

While Google Pay aims to make how to cancel autopay in GPay simple and intuitive, users sometimes face problems during cancellation. This section covers common issues and practical solutions to help you overcome them smoothly.

1. Autopay Option Not Showing in GPay

Some users report not seeing the autopay or mandates section in their GPay app. This can happen due to:

• Using an outdated version of the GPay app.
  
  
• Location or account-specific restrictions.
  
  
• Temporary app glitches or UI bugs.
  
  

Fixes:

• Update your GPay app to the latest version via Google Play Store or Apple App Store.
  
  
• Clear app cache and data from your phone settings to refresh the app.
  
  
• Restart your device and relaunch GPay.
  
  
• If issues persist, uninstall and reinstall the app.
  
  

2. Mandate Still Active After Cancellation

Sometimes, even after cancelling autopay in GPay, users notice the mandate remains active or payments continue. Possible reasons include:

• Cancellation request not processed correctly due to connectivity or server issues.
  
  
• Pending transactions initiated before cancellation.
  
  
• Merchant or bank-side delays in updating mandate status.
  
  

Solutions:

• Check cancellation confirmation messages and SR (service request) numbers if provided.
  
  
• Contact GPay customer support through the app’s Help section for assistance.
  
  
• Reach out to your bank’s customer care to confirm mandate revocation.
  
  
• Contact the merchant directly if payments continue despite cancellation.
  
  

3. App Crashing or Failing to Load During Cancellation

If the GPay app crashes or fails to load when trying to cancel autopay:

• Ensure your device’s operating system is up to date.
  
  
• Try cancelling autopay from another device if available.
  
  
• Use the GPay web dashboard (pay.google.com) to manage mandates and subscriptions.
  
  
• Contact GPay support for technical help.
  
  

4. Not Receiving Confirmation After Cancellation

If you don’t get an email or notification confirming autopay cancellation:

• Check your spam or junk email folder.
  
  
• Ensure your registered email and phone number in GPay are correct and verified.
  
  
• Manually verify autopay status within the app or web portal.
  
  
• Follow up with GPay support if no confirmation is received after a reasonable time.
  
  

By anticipating these common issues and knowing how to fix them, you can confidently manage how to cancel autopay in GPay without unnecessary delays or confusion.

VIII. Final Thoughts

Mastering how to cancel autopay in GPay is essential for maintaining control over your recurring payments and managing your finances effectively in 2025. Google Pay’s autopay feature offers immense convenience, but the ability to cancel mandates or subscriptions quickly and correctly is equally important to avoid unwanted charges.

Key Takeaways

• Identify the type of autopay you are using—whether it’s a UPI mandate, Google Play subscription, or third-party app billing—because cancellation methods differ.
  
  
• For UPI mandates, use the GPay app’s Autopay/Mandates section to revoke recurring payments easily.
  
  
• For Google Play subscriptions, manage and cancel them through the Play Store subscription dashboard.
  
  
• For third-party app payments processed via GPay, cancel subscriptions within the respective apps or websites.
  
  
• Always confirm cancellations through app notifications, emails, or transaction history in GPay.
  
  
• Keep track of cancellation confirmations, and save receipts or screenshots as proof.
  
  
• If you encounter issues, update or reinstall the GPay app, contact customer care, or escalate through official channels.
  
  

Regular Review Is Vital

Make it a habit to periodically review your autopay mandates and subscriptions in GPay. This ensures you don’t continue paying for unused or unwanted services and helps optimize your budgeting and spending.

Final Word

Whether you want to stop automatic utility bill payments, unsubscribe from streaming platforms, or simply regain control over your bank account, knowing how to cancel autopay in GPay empowers you to take charge of your digital payments. With the step-by-step processes and troubleshooting tips in this guide, you can confidently navigate autopay cancellation in 2025 and beyond.

IX. FAQs

1. Can I cancel autopay in GPay at any time?

Yes, you can cancel autopay in GPay anytime through the app or the Google Play Store, depending on whether it’s a UPI mandate or Google Play subscription. Canceling stops future automatic payments.

2. Will I be charged after I cancel autopay in GPay?

No, once autopay is cancelled, no further payments will be deducted automatically. However, payments already processed before cancellation are not refunded.

3. What is the difference between UPI autopay mandates and Google Play subscriptions in GPay?

UPI autopay mandates are bank-linked recurring payment authorizations managed directly in the GPay app, commonly used for utility bills or EMIs. Google Play subscriptions are digital service renewals managed via the Play Store but billed through GPay if linked.

4. Why can’t I see the autopay option in my GPay app?

This could be due to using an outdated app version, lack of active autopay mandates, or account restrictions. Updating or reinstalling the app usually resolves this.

5. Can I reactivate autopay in GPay after cancelling?

Yes, you can set up autopay mandates or subscriptions again anytime using the GPay app or respective service platforms.

6. How do I confirm my autopay cancellation in GPay?

You will receive a confirmation notification in the app or an email. You can also verify by checking the autopay or subscriptions section in GPay or Google Play Store.

7. What should I do if autopay charges continue after cancellation?

Contact Google Pay support and your bank immediately. Also, inform the merchant or service provider. Keep cancellation confirmation for dispute resolution.

8. Can I cancel autopay for third-party apps through GPay?

No, you need to cancel autopay subscriptions directly in the third-party app or website, even if GPay is the payment method.

9. Does cancelling autopay affect my access to services?

No, cancelling autopay stops future payments but usually allows you to continue using the service until the current paid billing cycle ends.

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