Online shopping has changed the way we buy products. With Amazon, you can purchase almost anything—clothes, electronics, furniture, groceries, and even daily essentials—all within minutes. But as convenient as it is, mistakes happen. Maybe you clicked Buy Now accidentally, picked the wrong size, entered the wrong address, or simply changed your mind.
How to Cancel Order on Amazon App Quickly
The good news? Amazon gives you the option to cancel your orders quickly, especially through the mobile app. In this guide, we’ll explore how to cancel order on Amazon app quickly, with step-by-step instructions, pro tips, and answers to common problems that shoppers face.
By the end of this blog, you’ll know exactly how to handle unwanted orders without stress and ensure smooth refunds.
Curious about subscription cancellations? Here’s a quick guide on how to cancel YouTube Premium and get your money back instantly.
Why You Might Need to Cancel an Amazon Order
Before jumping into the cancellation process, let’s look at why people cancel orders in the first place. Understanding these reasons can help you make better decisions when shopping online.
- Accidental Purchase
Sometimes, a quick tap on the Amazon app can lead to an unintentional purchase. The Buy Now button is convenient, but it has caused many shoppers to panic right after checkout. - Wrong Variant Ordered
Whether it’s the wrong size of shoes, a different color, or a product with features you didn’t intend to buy, mistakes like these are common. - Duplicate Orders
You might accidentally order the same product twice, especially if your internet connection lags and you hit “buy” more than once. - Better Price Available
Imagine buying something, only to find the same product at a much lower price during a sale or from a competitor. Cancellation helps you avoid overspending. - Delivery Issues
Entered the wrong shipping address or selected a delivery date that doesn’t work for you? Cancelling early solves the issue before shipment. - Budget Considerations
After placing an order, you may realize it doesn’t fit your budget anymore. Cancelling prevents unnecessary strain on your wallet. - Change of Mind
Sometimes, you simply don’t need the product anymore. That’s okay—cancellation is always an option before it’s shipped.
How to Cancel Order on Amazon App Quickly: Step-by-Step Guide
Now let’s get into the exact process. Amazon has designed its app to make cancellations straightforward. Follow these steps:
Step 1: Open the Amazon App
Open the app on your smartphone and log in using the account that you used to place the order.
Step 2: Go to “Your Orders”
- Tap the menu button (☰) in the top-left corner.
- Select Your Orders from the dropdown list.
This section contains all your recent and past purchases.
Step 3: Select the Order
Scroll through your orders and pick the one you want to cancel. Tap to open the order details.
Step 4: Tap “Cancel Items”
On the order details page, you’ll see an option labeled Cancel Items. Tap on it.
Step 5: Choose Reason for Cancellation
Amazon will ask you to choose a reason from a dropdown list, such as:
- Ordered by mistake
- Better price available
- Item not needed
- Delivery took too long
Pick the one that best describes your situation.
Step 6: Confirm Cancellation
Finally, tap Cancel Selected Items. You’ll get a confirmation email and the status of your order will change in the app.
Quick Reminder: If you don’t see the “Cancel Items” option, it usually means your order has already shipped. But don’t worry—we’ll cover that next.
What Happens If the Order Has Already Shipped?
This is where most shoppers get confused. Once Amazon or the seller ships your order, cancellation is no longer available in the app. But there are still ways to fix the situation:
- Option 1: Refuse Delivery
If the package arrives at your doorstep, simply refuse to accept it. The delivery person will take it back, and Amazon will process your refund once it’s returned. - Option 2: Return After Delivery
If you’ve already accepted the package, you can start a return request:
- Go to Your Orders
- Tap on Return or Replace Items
- Select your reason for return
- Confirm pickup/drop-off
- Go to Your Orders
Amazon’s return process is usually smooth, and you’ll get your money back once the product reaches their warehouse.
Cancelling Orders from Third-Party Sellers
Not every item on Amazon is sold directly by Amazon. Many are sold by third-party sellers. Cancelling these orders is slightly different:
- Go to Your Orders.
- Select the order you want to cancel.
- Tap on Contact Seller.
- Send a cancellation request.
The seller has to approve it. If they’ve already shipped the product, you’ll need to request a return instead.
Refund Policy After Cancelling
When you cancel an Amazon order, refunds are issued based on your payment method:
- Credit/Debit Cards: 3–5 business days.
- Amazon Pay Balance: Instant refund.
- Gift Card Payments: Immediately credited back to gift card balance.
- Net Banking/UPI: Usually 2–4 business days.
- Cash on Delivery (COD): Refund is issued to your bank account once you enter details in the app.
You can track your refund status in Your Orders → View Refund Details.
Common Issues While Cancelling Orders
Even though Amazon’s process is simple, you might still face issues. Here’s how to deal with them:
1. “Cancel Items” Option Not Available
- Reason: The order has already been shipped.
- Fix: Request a return after delivery.
2. Seller Refuses Cancellation
- Reason: Third-party sellers may process orders quickly.
- Fix: Contact seller or use Amazon’s A-to-Z Guarantee if needed.
3. Refund Taking Too Long
- Reason: Bank processing delays.
- Fix: Check refund status in the app. If delayed beyond 10 business days, contact Amazon support.
Special Cases: Cancelling Different Types of Orders
Some categories on Amazon have unique cancellation rules:
- Amazon Fresh & Groceries: Must be cancelled within minutes of placing the order. After processing, cancellation isn’t possible.
- Digital Products (eBooks, Apps, Movies): Cannot be cancelled once downloaded, but refunds can be requested under Amazon’s return policies.
- Gift Cards: Once redeemed, they cannot be cancelled.
Pro Tips to Cancel Orders Faster
- Act Immediately – Don’t wait. The earlier you cancel, the better.
- Enable Notifications – Amazon alerts you when orders ship, so you know your cancellation window.
- Use Amazon Pay Balance – Refunds are instant compared to bank delays.
- Double-Check Before Ordering – Review cart, address, and payment method to avoid cancellation altogether.
- Know the Policies – Be familiar with Amazon’s cancellation and return rules to avoid surprises.
Alternatives to Cancelling
If you can’t cancel an order, don’t panic. Here are some alternatives:
- Edit the Order – Change address or payment details before shipment.
- Reschedule Delivery – Many orders allow you to pick a new delivery slot.
- Return After Delivery – A reliable backup if cancellation fails.
- Gift the Item – If you don’t want the hassle of returns, pass it on as a gift.
FAQs: How to Cancel Order on Amazon App Quickly
Q1: Can I cancel part of an order?
Yes, you can select specific items within a multi-item order.
Q2: Can I cancel Cash on Delivery (COD) orders?
Yes, COD orders can be cancelled through the app.
Q3: Will I be charged any fee for cancelling?
No, cancellations before shipping are always free. Cancellation is free on Amazon. But if you’re cancelling other services, iPhone subscriptions, check out our guides: How to Cancel Subscriptions on iPhone.
Q4: Can I cancel Amazon Prime or digital subscriptions through the app?
Yes, but digital products and subscriptions have different policies. Check “Memberships & Subscriptions” in the app.
Q5: What if I want to cancel an international order?
Yes, but policies vary. Always cancel as soon as possible.
Shopping online is easy, but mistakes are inevitable. Luckily, Amazon makes cancellations simple through its app. Whether you ordered by mistake, changed your mind, or found a better deal, you can quickly fix it by following the steps we discussed.
The golden rule? Act fast. The sooner you cancel, the smoother the process. And even if your order has already shipped, Amazon’s return policies ensure you won’t lose your money.
Now that you know exactly how to cancel order on Amazon app quickly, you can shop with confidence—knowing that even if you make a mistake, Amazon has your back.